Refund Policy

1. Subscription billing

AutoLead365's paid plans (Premium, Ultra Premium, Studio) are billed monthly, in advance, through our payment provider Paddle.com (who act as the Merchant of Record for all purchases - Paddle.com is the retailer of the products on this site).

2. Cancellations

You can cancel your subscription at any time from your account settings. Cancellation stops future billing - your plan remains active until the end of the current paid billing period, after which your account reverts to the Free plan. We do not provide partial-period refunds for cancellations made mid-cycle.

3. Refund eligibility

Because access to paid features (extra search credits, faster auto-send intervals, AI demo website generation) is granted immediately on payment, refunds are generally not provided once a billing period has started. Exceptions are considered on a case-by-case basis for:

• Duplicate or accidental charges
• Verified technical failure that prevented you from using the Service for a significant portion of the billing period
• Charges made without authorization

4. How to request a refund

Contact us at webmatej00@gmail.com within 14 days of the charge, including your account email and the reason for the request. Since Paddle is the Merchant of Record, approved refunds are processed by Paddle back to your original payment method - you may also reach Paddle support directly for payment-specific questions.

5. Changes to this policy

We may update this policy from time to time. Significant changes will be posted on this page with an updated date.

6. Contact

Questions about refunds? Email us at webmatej00@gmail.com